7 Leading Corporate Travel Agencies Trusted in 2025
Congratulations on taking the next step to elevate your travel program! Whether you’re moving beyond a homegrown solution or embarking on a new partnership, choosing a platform from one of the best corporate travel agencies can be a game-changer for travel and expense processes.
Fueled by real user reviews, this article will help you:
- Compare the best corporate travel agencies on the market
- Discover each agency’s unique strengths
- Find the agency that aligns with your unique business needs
Let’s dive in and find the ideal travel partner for your company.
What Are Corporate Travel Agencies?
Think of a corporate travel agency as your company’s dedicated partner for all things business travel. They’re the experts who handle travel bookings and tap into negotiated rates and industry partnerships to lock in savings and help your team travel smoothly. Essentially, they manage the details so your people travel without a hitch.
These agencies focus on serving businesses, not individual leisure travelers. Their toolkit typically includes managing your company’s travel program and booking trips, and might include making sure everyone sticks to the travel policy and providing reports. By using their industry connections and expertise, they can help simplify travel processes and lower costs.
While traditional corporate travel agencies play an important role in managing logistics and securing savings, modern businesses are increasingly turning to innovative solutions that go beyond basic travel management.
Corporate Travel Agencies for the Digital Age
Platforms like Navan are leading the charge by going way beyond what old-school travel agencies offer. Navan isn't just about booking; it's a single, AI-powered solution that combines travel booking, management, and expense tracking. Imagine real-time reporting at your fingertips, tools to support your sustainability goals, and 24/7 help whenever you need it. That's Navan — delivering a smarter, more connected, and future-proof way to handle corporate travel. It's way more than just another online travel agency.
How We Ranked the Best Corporate Travel Agencies
We took an objective and balanced approach to evaluating these business travel services, relying on trustworthy G2 reviews that reflect honest, authentic feedback from travelers and travel managers. Each solution is ranked on a clear, transparent scale of one to five stars, with higher scores indicating greater user satisfaction and proven, reliable performance in meeting corporate travel needs.
Decoding Travel Solutions
Corporate travel has evolved dramatically in recent years, with innovative technology at the center of trip booking and travel program management. On this list, you’ll find a mix of companies featuring various travel functions:
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Understanding these differences is crucial for selecting a solution that aligns with your business needs and travel goals.
1. Navan
Navan stands out as a modern alternative to traditional brick-and-mortar travel agencies, with a fully digital, all-in-one platform that streamlines both travel and expense management.
Navan offers one of the largest business travel inventories and access to exclusive negotiated rates in one platform across flights, hotels, trains, rental cars, and black cars — sourced directly from a global network of corporate inventory providers, direct connections, and consumer sites.
With its user-friendly interface and powerful reporting tools, Navan gives businesses complete control and visibility over their travel programs — eliminating the inefficiencies and limitations of traditional travel agencies.
What real users are saying about Navan:
- Comprehensive solution: Users love how Navan integrates travel booking, travel management, and expense management, reducing the need for multiple systems.
- 24/7 worldwide support: Users appreciate Navan’s robust support system, which is powered by AI chatbots that respond instantly to inquiries and come backed by live global travel agents, who are available 24/7.
- Real-time reporting: Businesses benefit from real-time travel and expense data, which helps them monitor their travelers’ locations and up-to-the-minute spending.
2. TravelPerk
Founded in 2015, TravelPerk is a Europe-based travel management service primarily serving small businesses.
It offers travel booking software that integrates with third-party expense platforms, which means companies often need to manage separate vendors for travel and expense management.
While TravelPerk provides some flexibility, the platform’s variable pricing model and basic analytics, which are only available on premium plans, can limit growing businesses.
Additionally, unlimited policy and approval workflows come with added costs, which may push businesses to explore more integrated and cost-effective alternatives.
What real users are saying about TravelPerk:
- Frustrating user experience: The platform is perceived as overly complex, adding unnecessary work for travelers when managing bookings.
- Inadequate support: Customers express dissatisfaction with the quality of customer support, citing a lack of staff training and insufficient travel agent skills.
- High dependence on human interaction: The platform often requires significant human interaction for issues. That creates challenges, especially for U.S.-based users or others in different time zones.
3. Reed & Mackay
Reed & Mackay is a premium corporate travel agency and management company known for its high touch, personalized and tech-enabled expertise in complex travel logistics and events.
Primarily catering to businesses that require tailored solutions, Reed & Mackay delivers exceptional 24/7 attention to detail in business travel and bespoke event management.
The company’s proprietary technology seamlessly integrates with corporate systems, offering advanced reporting and full visibility into travel spend.
With a global network and extensive experience managing VIP, executive travel and complex business travel expertise, Reed & Mackay is a trusted partner for companies seeking a more customized and efficient travel experience.
What real users are saying about Reed & Mackay:
- Proactive, personalized service: Users appreciate the agency’s concierge-level customer service, which anticipates their needs and offers solutions to challenges.
- Expert handling of complex itineraries: Users cite the agency’s adeptness at managing intricate travel plans and adapting to last-minute changes, making them ideal for high-stakes travel, like professional services and energy and marine.
- Seamless integration: Reed & Mackay's technology seamlessly integrates with internal systems giving agents and travel bookers access to travel booking and management.
4. Egencia
Egencia, part of Amex GBT, has been a key player in corporate travel management for more than two decades.
While it was one of the first to integrate an online booking tool with a travel management company, its reliance on older technology has become a drawback for businesses seeking more modern solutions.
The platform’s complex pricing structure (which includes extra fees for after-hours support) and limited self-service capabilities have caused some companies to explore alternatives that offer better efficiency, transparency, and ease of use.
What real users are saying about Egencia:
- Outdated systems: Users often mention that Egencia’s technology feels dated and “clunky,” making the platform harder to navigate and less intuitive than newer options.
- Hidden fees: The platform’s complicated fee structure, especially for after-hours support and changes, is a frequent point of frustration for businesses seeking clearer pricing.
- Lack of inventory: Customers have also noted that Egencia’s lack of diverse and competitive inventory led to employees booking travel outside of the company-approved system.
5. SAP Concur
Established in 1993, SAP Concur is a well-established solution, but its software was created long before integrated travel and expense management became the industry norm.
SAP Concur offers an online booking tool and needs to be paired with a separate travel management provider for a full range of services.
Concur’s older infrastructure may also present challenges, such as a limited ability to adapt quickly, scale efficiently, and provide the seamless real-time data modern businesses need.
What real users are saying about SAP Concur:
- Need for training: A recurring theme is the steep learning curve, with users suggesting that extensive training is often necessary to navigate the system effectively.
- Poor customer support: There are complaints regarding inadequate support when users encounter issues, with some experiencing long wait times for assistance or unresolved problems.
- Time-consuming processes: Many reviewers lament that submitting expenses can be time-consuming, often requiring multiple entries or confirmations, which detracts from productivity.
6. FCM Travel
FCM Travel is a global travel management solution that simplifies business travel management. It offers tools to book trips, track expenses, and access vital travel information all in one platform.
With features like travel alerts, maps, and integrated reporting tools, FCM Travel aims to improve employees’ travel experiences while providing finance teams with the visibility needed to manage costs effectively.
What real users are saying about FCM SmartSUITE:
- Limited options: Users express frustration over the lack of comprehensive travel options compared to competitors, feeling restricted in their choices.
- Hidden fees: Concerns were noted about unexpected charges that were not disclosed up front, leading to dissatisfaction and mistrust.
- Interface usability issues: Some users find the interface unintuitive, which can lead to navigation difficulties and longer booking times.
7. CWT (Carlson Wagonlit Travel)
CWT is one of the world’s oldest and largest corporate travel agencies. It is known for its expertise in managing large-scale corporate travel programs.
CWT offers solutions that emphasize security, efficiency, and sustainability, and it works with companies to tailor travel policies to their specific needs.
The agency’s MyCWT platform provides a seamless booking experience and offers tools to monitor spend and track travel policy compliance.
What real users are saying about CWT:
- Inconsistent service: Users have reported long wait times for booking confirmations and unresponsive customer support, which could make it difficult to rely on CWT for last-minute or urgent travel needs.
- Complex booking process: Finding the platform cumbersome, many prefer to use other travel websites to research options before finalizing bookings with CWT.
- Limited customer support: Reviews cite inconsistent support personnel availability and knowledge and a lack of after-hours assistance, which frustrates frequent business travelers.
How to Choose the Best Travel Agency?
The right travel partner saves your team time, stress, and money. When evaluating options, ask:
- Do they offer 24/7 traveler support?
- Is the booking experience fast and intuitive?
- Can I set travel policies and approvals easily?
- Will I get real-time reporting and expense visibility?
Corporate Travel Agency vs. Travel Management Platform
Traditional corporate travel agencies typically rely on manual booking processes and communication through agents. While this approach can offer a personal touch, it often comes with slower turnaround times and limited visibility into travel spend.
On the other hand, modern travel management platforms prioritize speed, control, and transparency. They usually offer:
- Centralized booking and expense tools in one platform
- Real-time data and reporting for smarter decision-making
- Self-service features that empower travelers while enforcing policy compliance
Choosing the Best Business Travel Service: Navan
With its intuitive platform, real-time reporting, and 24/7 support, Navan empowers your business to take control of travel management like never before. Say goodbye to juggling multiple systems and hello to a seamless, efficient, and cost-effective solution.
Request a demo of Navan today and unlock the full potential of your travel program.
This content is for informational purposes only. It doesn't necessarily reflect the views of Navan and should not be construed as legal, tax, benefits, financial, accounting, or other advice. If you need specific advice for your business, please consult with an expert, as rules and regulations change regularly.